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Read what people are saying
about Precision Door Service

Precision Door Service of Gulfport
has received 59 reviews, averaging 5.00 Stars:
Review:

We called around 11:00 am. Precision doors came out within a half hour and had our garage door fixed within an hour. Great job! They even programmed our spare opener for us!
Bill Knowles
A Response from: Bobby Boes

Hello Mr. Knowles, Thank You for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Arrived on time and work was done professionally!
Matt Issman
A Response from: Bobby Boes

Hello Mr. Matt, Thank You for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .
Terrell
Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Bobby and his associate were friendly, professional and through. The spring replacements were done expeditiously. I would use Precision again. Calling prior to their arrival (even earlier than scheduled) was a great help.
Donald Newton
A Response from: Bobby Boes

Hello Mr. Newton, Thank You for your Wonderful review! We greatly appreciate your business! We look forward to working with you again in the future if needed.

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Van was an excellent serviceman. Very knowledgable and profession. He was efficient and did a great job on instructions for the garage door. Great 5 star service.
Lawrence Levy
A Response from: Bobby Boes

Thank You Mr. Lawrence for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Van did an awesome job!! Evaluated my garage door problems and made great recommendations to correct the problems and new equipment to prevent future problems.. I highly recommend Precision Door and Van to do your work
John Becker
A Response from: Bobby Boes

Thank You Mr. Becker for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to others as well.

Van Babcock Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Chris was very efficient, knowledgeable and professional. I will def call Precision for my future Garage Door needs.
Lynda
A Response from: Bobby Boes

Thank You Ms. Lynda for your kind review! We greatly appreciate your business and for recommedning Precision Door!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Needed garage door removed.....called and a very professional courteous tech arrived within 4 hours....reasonable price too.....I'd call again and agin!
Ashley Callahan
A Response from: Bobby Boes

Hello Mrs. Ashley, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was totally amazed at the quick response and prompt service. I immediately received an email confirming my appointment and a personal call from the technician giving me an exact estimated time of arrival. The technician arrived on time and installed our new equipment in a very timely and professional manner. It is nice to see a company with this level of customer service that seem so genuine as this is rare anymore.
Steve Williams
A Response from: Bobby Boes

Thank You Mr. Williams for your kind review! We greatly appreciate your business!

Dylon Byrd Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Extremely fast response time. Very professional service. This company had to fix what another company could not fix.
Dan Haynes
A Response from: Bobby Boes

Thank You Mr. Dan for your kind review! We greatly appreciate your business!

Dylon Byrd Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Called Precision at 9:30 to see if they could check my garage door opener which had been damaged in a lightning strike. Technician was earlier than expected and did great work! He was very thorough and helpful. Great job!
Bob Reeves
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

The technician arrived within two hours of my call on a late Friday afternoon for an issue I had with my garage door. He reviewed with me the issues and that fact that I would need a new door and opener. He told me that the door I picked was in stock and he would be back on Saturday to do the install. The entire experience was great and he was very professional.
Chris Hammond
A Response from: Bobby Boes

Hello Mr. Chris, Thank You for your Wonderful review! We greatly appreciate your buisness!

Emanuel Striveson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great service! My technician Michael was courteous and professional. He showed up on time, did his inspection, gave me 3 repair estimates and got to work. From arrival to finish only took about an hour. My door is working like new again. I will definitely be recommending this company to all of my friends, family and anyone in need of garage door service! I'm a truly satisfied customer.
Ryan Palmer
A Response from: Bobby Boes

Thank You Mr. Palmer for your kind review! We greatly appreciate your buinsess! We also appreciate you recommending Precision Door to others!

Michael Helwig Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

After experiencing problems with my garage door, I called Precision Doors (found them on-line). Two hours later, Jonathan was finishing the repairs. They carry all supplies for repair in their truck. When I purchase a new door, it will be from Precision Doors.
Natalie Howard
A Response from: Bobby Boes

Thank You Mrs. Howard for your kind review! We greatly appreciate your business and taking the time to review Precision Door Services!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Chris and Manuel were efficient and professional. Did a great job
Catherine Hamel
A Response from: Bobby Boes

Thank you Mrs. Hamel for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very happy with the service. The men were VERY helpful and polite. I would recommend Precision garage door to anyone. Thank you for the help. Teresa Patrick
Theresa Patrick
A Response from: Bobby Boes

Hello Mrs. Patrick, Thank You for your Wonderful review! We greatly appreciate your business! Thank you for recommending Precision Door to others!

Michael Helwig Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Prompt response time, friendly and knowledgeable technicians. Would recommend!
All American Doors
A Response from: Bobby Boes

Thank you for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

They were here within two hours when I called, very nice and polite! Did the job very well, very pleased!
Delena Smith
A Response from: Bobby Boes

Thank You Mrs. Smith for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Van/Dylon Absolutely great service and knowledge of garage doors. Looking forward to seeing them again when I put a new insulated one in!
Robert Picchi
A Response from: Bobby Boes

Thank you Mr. Robert for your very kind review for Van and Dylon. We greatly appreciate you taking the time to review our techs and Precision Door.

Van Babcock Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Tech. was outstanding and responsive to questions. He was very knowledgeable and provided explanation on door operation, great attitude. We would recommend your company to anyone needing installation or repair to their garage door.
Spencer Sublett
A Response from: Bobby Boes

Hello Spencer Sublett, Thank you for your very Wonderful review! We greatly appreciate your business. We also thank you taking the time to review our Technician Michael and recommend Precision Door to others.

Michael Helwig Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Chris was very observant when inspecting my garage doors. He let me know what needed attention...and what will need attention. He installed our new garage door motor and wallmount, outside mount and 2 handhelds in a nice timely manner. Thanks Chris, your a BOSS!
Kathleen Mohr
A Response from: Bobby Boes

Hello Mrs. Kathleen, Thank you for your very kind review! We greatly appreciate your business. We alos appreciate your comments on on Chris as well.

Christopher Brown Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Unbelievable customer service. I can personally confirm that the lifetime warranty offered by Precision Doors is the real deal. Thank you Precision Doors for your excellent service !
Glenn Dickerson
A Response from: Bobby Boes

Thank you Mr. Dickerson for your Amazing review! We greatly appreciate your bsuiness! We also appreciate you taking the time to review Precision Door!

Michael Helwig Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Timely, friendly, courteous and professional service. I would recommend them highly and have on my Facebook page.
Robert Weierman
A Response from: Bobby Boes

Thank you Mr. Weierman for your very kind review! We greatly appreciate you taking the time to review Precision Door and recommending to others.

Van Babcock Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

24 hour service for garage door and pleasant and knowledgable technician.
Louie Atchison
A Response from: Bobby Boes

Thank you Louie Atchison for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Outstanding job and great customer service. the repairs were accomplished in less time that was estimated. Micheal professionalism and knowledge was refreshing. truly a great representative of your company.
Zanberg Phillip
A Response from: Bobby Boes

Hello Mr. Zanberg, Thank you for your wonderful review! We greatly appreciate your time to send a review! We are happy to hear that you were pleased with Michael and the work he completed for you.

Michael Helwig Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Chris was very professional , explained deferent options fast service , I could not ask for anything more , thanks
Mark Applewhite
A Response from: Bobby Boes

Thank you Mr. Applewhite fofr your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Started as a call for a repair to a 20-year old Stanley garage door opener. After researching on-line, found out they stopped making them in 1997 and my house was built in 1998.....which means I never really had any warranty on existing garage opener. Found Precision on line and filled in request for estimate.....they called within 10 minutes and scheduled a time, which was the very next day. Technician was on time and within 15 minutes, we knew a repair was not the answer or fix. Decided to have new door opener installed. Holy Moly, what a difference....so quiet and smooth. Thank you, thank you, thank you!
Dennise Ward
A Response from: Bobby Boes

Mrs. Ward, Thank you so much for the Amazing review! We greatly appreciate your business! We are happy to hear that Precision Door was able to take care of your garage door needs!

Christopher Brown Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

I was very please with the service provided from the customer service person to the technician. The service was fast and informative, and I will definitely recommend this company to my friends.
Regina Story
A Response from: Bobby Boes

Hello Mrs. Story, Thank you for your Wonderful review! We greatly appreciate your business! We also Thank you for recommending Precision Door to others!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Excellent customer service. They were available the same day but I had to wait for the next day. Chris called ahead and showed up on time. Very efficient. My third visit from Precision...continue to be very happy.
James King
A Response from: Bobby Boes

Thank you Mr. King for continuing to be a loyal customer and leaving Precision Door a review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

5 stars!!! He did a Great job; customer wasn't able to be home his girlfriend was. He was very pleasant. He came on time and he was very knowledgeable. He also got done in a timely manner.
Terrell Sutton
A Response from: Bobby Boes

Thank you Mr. Sutton for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
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