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Read what people are saying
about Precision Door Service

Precision Door Service of Gulfport
has received 73 reviews, averaging 5.00 Stars:
Review:

Dylan came out to my house late last night. He was professional and knowledgeable and did a great job repairing my garage door. He fixed some of the shoddy work that was done by the contractors that built my house. Highly recommend Precision!
Daniel Janssen
A Response from: Bobby Boes

Hello Mr. Daniel, Thank You for your kind review! We greatly appreciate your business as well as the recommendation to others.

Dylon Byrd Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The service we received was outstanding. We were delighted to get the door repaired the same day as we called. Especially since we were unable to close the door and secure our belongings. To be honest, I was really irritated that this new door with cable coils, that you installed a year ago, would have problems alright. Then Emanuel (Service Tech) arrived ahead of time, called before coming and was very professional and VERY detailed in his assessment of the problem (which I personally prefer). His work ethics and skills really made a bad situation, turn around quickly and changed my view of Precision Doors. I know for a fact, we would definitely recommend your company to our friends and family. Thanks again! The Keller's
Hilton and Dornetta Keller
A Response from: Bobby Boes

Thank you for your kind words Ms.Keller. Your business’s is greatly appreciated.

Emanuel Striveson Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Emanuel was fabulous! He was super friendly and knowledgable about what our issues were. He was able to offer us some options and get us the best price he could to help get us upgraded and safe. I would be glad to refer your company to friends.
Renee Corsi
A Response from: Bobby Boes

Thank You for your kind words for our technician, Emanuel. We greatly appreciate your business!

Emanuel Striveson Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Quick service and had a friendly service technician.
John Bowling
A Response from: Bobby Boes

Hello Mr. John, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Emmanuel was very professional, courteous and knowledgeable about what he was doing. He explained everything he needed to do in terms we could understand and showed us what kind of problems we were having. Very impressed with this young man.
Gloria Evans
A Response from: Bobby Boes

Hello Mrs. Gloria, Thank You for your kind review! We greatly appreciate your business as well as the kind words for our technician Emanuel.

Emanuel Striveson Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Dylon and Toby were awesome! They were a few minutes early and worked to get the job done the same day-OUTSTANDING JOB GUYS!
Jolene J
A Response from: Bobby Boes

Hello Jolene, Thank You for your kind review! We greatly appreciate your business! Thank You for your kind words regarding Dylon and Toby as well.

Dylon Byrd Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I have had trouble with this door for along time .This repair man got right to the problem works better then when it was put in.Thanks for such prompt service.
Lois Stone
A Response from: Bobby Boes

Thank You for your kind review Lois! We are glad that our technician was able to resolve your garage door problems for you! We also Thank You for your business!

Dylon Byrd Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Very professional. Fast service, and great repair job.
Susan Pizzetta
A Response from: Bobby Boes

Hello Mrs. Susan, Thank You for your kind review! We greatly appreciate your business.

Emanuel Striveson Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

As we began searching for our Garage door replacement the first thing we noticed was the extremely positive customer reviews from Precision. After meeting and talking to the different personnel from this business, like so many before us, we couldn't be more pleased with the interface and finished product. Those employed by Precision are a definite asset to this business. We would "highly" recommend Precision if you are needing this work done where you live!!
Mary Rayborn
A Response from: Bobby Boes

Thank You for your kind review Mrs. Mary. We greatly appreciate your business! We also Thank You for recommending Precision Door to others!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Quick professional service. Thank you so much.
Guy Truett
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Prompt, courteous and professional service.
William Robinson
A Response from: Bobby Boes

Hello Mr. Robinson, Thank You for your kind words! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Great service and very professional service techs. I definitely want Precision Doors to know I'd recommend them 100%.
Cassie Anderson
A Response from: Bobby Boes

Hello Mr. Anderson, Thank You for your kind review! We greatly appreciate your business! We also Thank You for your recommending Precision Door as well!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I called this morning assuming I wouldn't be able to get anyone out until Monday. I was surprised to get same day service. Michael called me to tell me he was running late, called to tell me when he was on the way, and arrived at the time he stated. He was so nice and knowledgeable. He presented me with several options and allowed me to select the service I wanted without a heavy handed sales pitch. I was extremely satisfied with the service. His attention to detail was excellent. He did not leave until he was sure I was completely satisfied. All I can say is I'm super happy and wish I received this kind of service from all my repairs! Hopefully I won't need to call again since I have a brand new system but if I do I know I will receive exceptional service!! I highly recommend your company!!!! I have used another company in the past and realize now that I wasted my money!
Debbie Rearick
A Response from: Bobby Boes

Hello Mrs. Debbie, Thank You for your kind review! We greatly appreciate your business! We are so pleased to hear how thrilled you were with out technician Michael and the job that he completed!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

My tenant called to say the old garage door was broken and she could operate it. I had no idea who to call about it so I googled and Precision was the first one to come up. I took a chance and called them. I had a technician at the house within a couple of hours. He evaluated the problem and told me that it could be fixed, but it would be a "bandaid" kind of fix. He showed me the options and prices for a new door (which really was the right answer in this case), and we scheduled for a couple days away. The door was installed today, and I'm so glad I called Precision! The entire process was easy and seamless. They follow up with you at several points to ensure you're satisfied with the service and the product. Our technician was very well versed, very nice, very safe, and neat. I'd hire Precision time and again!
Beverly Gosch
A Response from: Bobby Boes

Hello Mrs. Gosch, Thank You for your amazing review! We greatly appreciate you taking a chance on Precision Door and deciding you made the right one! We greatly appreciate your business!

Christopher Brown Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We called around 11:00 am. Precision doors came out within a half hour and had our garage door fixed within an hour. Great job! They even programmed our spare opener for us!
Bill Knowles
A Response from: Bobby Boes

Hello Mr. Knowles, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Arrived on time and work was done professionally!
Matt Issman
A Response from: Bobby Boes

Hello Mr. Matt, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .
Terrell
Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Bobby and his associate were friendly, professional and through. The spring replacements were done expeditiously. I would use Precision again. Calling prior to their arrival (even earlier than scheduled) was a great help.
Donald Newton
A Response from: Bobby Boes

Hello Mr. Newton, Thank You for your Wonderful review! We greatly appreciate your business! We look forward to working with you again in the future if needed.

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Van was an excellent serviceman. Very knowledgable and profession. He was efficient and did a great job on instructions for the garage door. Great 5 star service.
Lawrence Levy
A Response from: Bobby Boes

Thank You Mr. Lawrence for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Van did an awesome job!! Evaluated my garage door problems and made great recommendations to correct the problems and new equipment to prevent future problems.. I highly recommend Precision Door and Van to do your work
John Becker
A Response from: Bobby Boes

Thank You Mr. Becker for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to others as well.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Chris was very efficient, knowledgeable and professional. I will def call Precision for my future Garage Door needs.
Lynda
A Response from: Bobby Boes

Thank You Ms. Lynda for your kind review! We greatly appreciate your business and for recommedning Precision Door!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Needed garage door removed.....called and a very professional courteous tech arrived within 4 hours....reasonable price too.....I'd call again and agin!
Ashley Callahan
A Response from: Bobby Boes

Hello Mrs. Ashley, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was totally amazed at the quick response and prompt service. I immediately received an email confirming my appointment and a personal call from the technician giving me an exact estimated time of arrival. The technician arrived on time and installed our new equipment in a very timely and professional manner. It is nice to see a company with this level of customer service that seem so genuine as this is rare anymore.
Steve Williams
A Response from: Bobby Boes

Thank You Mr. Williams for your kind review! We greatly appreciate your business!

Dylon Byrd Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Extremely fast response time. Very professional service. This company had to fix what another company could not fix.
Dan Haynes
A Response from: Bobby Boes

Thank You Mr. Dan for your kind review! We greatly appreciate your business!

Dylon Byrd Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Called Precision at 9:30 to see if they could check my garage door opener which had been damaged in a lightning strike. Technician was earlier than expected and did great work! He was very thorough and helpful. Great job!
Bob Reeves
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

The technician arrived within two hours of my call on a late Friday afternoon for an issue I had with my garage door. He reviewed with me the issues and that fact that I would need a new door and opener. He told me that the door I picked was in stock and he would be back on Saturday to do the install. The entire experience was great and he was very professional.
Chris Hammond
A Response from: Bobby Boes

Hello Mr. Chris, Thank You for your Wonderful review! We greatly appreciate your buisness!

Emanuel Striveson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great service! My technician Michael was courteous and professional. He showed up on time, did his inspection, gave me 3 repair estimates and got to work. From arrival to finish only took about an hour. My door is working like new again. I will definitely be recommending this company to all of my friends, family and anyone in need of garage door service! I'm a truly satisfied customer.
Ryan Palmer
A Response from: Bobby Boes

Thank You Mr. Palmer for your kind review! We greatly appreciate your buinsess! We also appreciate you recommending Precision Door to others!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

After experiencing problems with my garage door, I called Precision Doors (found them on-line). Two hours later, Jonathan was finishing the repairs. They carry all supplies for repair in their truck. When I purchase a new door, it will be from Precision Doors.
Natalie Howard
A Response from: Bobby Boes

Thank You Mrs. Howard for your kind review! We greatly appreciate your business and taking the time to review Precision Door Services!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Chris and Manuel were efficient and professional. Did a great job
Catherine Hamel
A Response from: Bobby Boes

Thank you Mrs. Hamel for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very happy with the service. The men were VERY helpful and polite. I would recommend Precision garage door to anyone. Thank you for the help. Teresa Patrick
Theresa Patrick
A Response from: Bobby Boes

Hello Mrs. Patrick, Thank You for your Wonderful review! We greatly appreciate your business! Thank you for recommending Precision Door to others!

Service Provided:
Garage Door Repair
Product:
Garage Doors
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