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Jonathan Reeves
Tech ID#: 22
Reviews: 4
Average: 4.75 stars
Background: 1/5/2017
Drug Test: 1/9/2017

Jonathan Reeves

Technician
Jonathan Reeves has received 4 reviews, averaging:

Jonathan Reeves's Bio:

Jonathan is new to the Mobile area. In his free time he enjoys playing pool, working on cars, and playing with his dogs. Also being new to the area, experiencing what Mobile has to offer with his wife.
Review:

Completely satisfied. Extremely professional service. I was presented with detailed recommendations and options. The service techs were polite and knowledgeable and presented themselves professionally. The job was completed in a timely manner and a thorough description was given. Would most strongly recommend. This was a total rebuild.
Richard Turner
A Response from: Bobby Boes

Hello Mr. Turner, Thank You for your kind review and business! We also Thank You for your recommending Precision Door to others!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Johnathan was great! Very efficient and good at his job. Very personable as well. Would definitely recommend services.
Alex Anderson
A Response from: Bobby Boes

Thank You Alex for your kind review! We greatly appreciate your business! Thank You for your kind words regarding Jonathan as well!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .
Terrell
Service Provided:
Broken Garage Door Spring Repair
Review:

After experiencing problems with my garage door, I called Precision Doors (found them on-line). Two hours later, Jonathan was finishing the repairs. They carry all supplies for repair in their truck. When I purchase a new door, it will be from Precision Doors.
Natalie Howard
A Response from: Bobby Boes

Thank You Mrs. Howard for your kind review! We greatly appreciate your business and taking the time to review Precision Door Services!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors