Jonathan Reeves

Jonathan Reeves
Technicians
Reviews: 11
Average: 4.82 stars
Background: 1/5/2017
Drug Test: 1/9/2017
Jonathan Reeves has received 11 reviews, averaging 4.82 Stars:
1 2 3 4 5

Jonathan Reeves's Bio:

Jonathan is new to the Mobile area. In his free time he enjoys playing pool, working on cars, and playing with his dogs. Also being new to the area, experiencing what Mobile has to offer with his wife.

Review:

Fantastic job installing my new door!! Would suggest letting the customer know there could be leftover debris like nails in the driveway. That’s the inly reason for four stars since I couldn’t put four and a half.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very prompt service and a helpful estimate

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Service Provided:
Garage Door Repair

Review:

I called to have my garage door repaired, but Jonathan, the technician looked at my door and after his assessment it was damaged more than I thought. I received a quote for a new door and plan to purchase one soon. I would recommend this company for all of your garage door needs.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Jonathan Reeves was knowledgable, professional And courteous. I was however taken back with the $150 charge since the repair took less than a minute only being a loose wire.

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Service Provided:
Garage Door Repair

Review:

Jonathan Reeves he did a great job.

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Service Provided:
Install Garage Doors

Review:

I chose Precision through searching on the internet. I read very good reviews and was pleased. The crew that showed up was a technician and a trainee, I was told everything that could be done in three tiers! I was very pleased with the communication of the team with me and their expertise in accomplishing the task I chose! Extremely pleased!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Mr. William Squires was very informative, polite, and through. I would like to go ahead and order the package as he and I discussed, excluding the outdoor key pad and using two key chains along with the car remotes. I would also appreciate it if Mr. Squires would be one of the techs to install my doors. Thank you

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A Response from: Cathleen Steele

Thank you Mary for your continued business. We are happy to hear William was able to help you with your garage door needs. Please let us know what your thoughts are after your new door is installed. We appreciate the 5 star review and your kind words.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Completely satisfied. Extremely professional service. I was presented with detailed recommendations and options. The service techs were polite and knowledgeable and presented themselves professionally. The job was completed in a timely manner and a thorough description was given. Would most strongly recommend. This was a total rebuild.

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A Response from: Bobby Boes

Hello Mr. Turner, Thank You for your kind review and business! We also Thank You for your recommending Precision Door to others!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Johnathan was great! Very efficient and good at his job. Very personable as well. Would definitely recommend services.

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A Response from: Bobby Boes

Thank You Alex for your kind review! We greatly appreciate your business! Thank You for your kind words regarding Jonathan as well!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .

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Service Provided:
Broken Garage Door Spring Repair

Review:

After experiencing problems with my garage door, I called Precision Doors (found them on-line). Two hours later, Jonathan was finishing the repairs. They carry all supplies for repair in their truck. When I purchase a new door, it will be from Precision Doors.

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A Response from: Bobby Boes

Thank You Mrs. Howard for your kind review! We greatly appreciate your business and taking the time to review Precision Door Services!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Gulfport Area

(228) 357-9699

(228) 357-9699
Biloxi Area

(228) 207-7571

(228) 207-7571
Pascagoula Area

(228) 202-1030

(228) 202-1030
Precision Door Service
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693