Review:

I have had trouble with this door for along time .This repair man got right to the problem works better then when it was put in.Thanks for such prompt service.

Thank You for your kind review Lois! We are glad that our technician was able to resolve your garage door problems for you! We also Thank You for your business!

Review:

Quick professional service. Thank you so much.

Thank You for your kind review! We greatly appreciate your business!

Review:

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .

Review:

Prompt response time, friendly and knowledgeable technicians. Would recommend!

Thank you for your kind review! We greatly appreciate your business!

Review:

They were here within two hours when I called, very nice and polite! Did the job very well, very pleased!

Thank You Mrs. Smith for your kind review! We greatly appreciate your business!

Review:

Tech. was outstanding and responsive to questions. He was very knowledgeable and provided explanation on door operation, great attitude. We would recommend your company to anyone needing installation or repair to their garage door.

Hello Spencer Sublett, Thank you for your very Wonderful review! We greatly appreciate your business. We also thank you taking the time to review our Technician Michael and recommend Precision Door to others.

Review:

Unbelievable customer service. I can personally confirm that the lifetime warranty offered by Precision Doors is the real deal. Thank you Precision Doors for your excellent service !

Thank you Mr. Dickerson for your Amazing review! We greatly appreciate your bsuiness! We also appreciate you taking the time to review Precision Door!

Review:

Great job. Did not try to sell or repair parts of the door that did not need it.

Hello Wayne! Thank you for your review, we greatly appreciate your business!

Review:

Very prompt, explaination given in detail to product and service. All work and clean up was performed professionally accurate. Response to any questions for care of the garage door was very well explained. Completely satisfied.

Thank you Mrs. Lisa for your review! We greatly appreciate your business!

Review:

The spring on my 10 year old garage door broke on a Friday evening. While researching repair companies, I was impressed with the reviews of Precision Door Service. I called at 8:30 PM and had an appointment for 8:00 - 10:00 AM Saturday morning. Kinsman called at 8:00 AM and arrived 20 minutes later. He examined the garage door and gave me three options to repair the damage. After choosing, Kinsman completed the job in about an hour, cleaned up all the trash, and explained everything he did. I highly recommend this company to anyone needing garage door work.

Review:

When our garage door quit working on a Sunday, I took a chance and called Precision Doors and was very surprised that a live person answered. She was very pleasant and scheduled an appointment for first thing on Monday. I then received an email confirmation stating who the technician would be along with his picture and a little information about him. Kinsman called about 15 minutes prior to arriving which was very nice. He was very professional and explained what the problem was and gave different options for repairing it. Within 2 hours he had the new spring mechanism and rollers installed. Kinsman was very polite and patient answering my questions. I would highly recommend Precision.