Read what people are saying
about Precision Garage Door in:

Pascagoula Area, MS

Precision Garage Door of Gulfport
has received 80 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Awesome service !

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A Response from: Bobby Boes

Hello Tina and Derrick, Thank you for choosing Precision Door! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Awesome service. Super fast response. Offered 3 reasonable options for repair. Very courteous and professional.

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A Response from: Bobby Boes

Hello Mr. Shane, Thank you for your kind review! We greatly appreciate your business.

Dylon Byrd Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Dylon Byrd
Review:

My son-in-law recommended Precision and I am so glad he did! I called about 5 p.m. (when the door came off track) and they sent a very professional and personable technician (Chris) out between 6-8 pm. My son-in-law said from now on Precision has his company’s business. I know they have ours.

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A Response from: Bobby Boes

Hello Mr. and Mrs. Smith, Thank you for choosing Precision Door and for you kind words towards our technician Chris. We greatly appreciate your business and are always here for all your garage door needs!

Christopher Brown Service Provided:
Garage Door Repair

Technicians: Christopher Brown
Review:

I would like to comment on Eric Johnson.He never took a break except for water seeing that was one of the hottest we've had. He had to reinstall the entire function of the old door before he completely over before he could start the new door He started the procedure mid-morning and didn't leave until after 7:00 pm. His installation looks like piece of a beautiful art exhibit! Your company is so fortunate to have young of Eric's work. I wold happily give him a 5 across the board. Brantley

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Christopher Brown Service Provided:
Install Garage Doors

Technicians: Christopher Brown
Review:

I had a noise problem with my opener. The guys diagnosed what was wroing, replaced the belt and rail. BOOM! just like that ...No More Problem!! Great Warranty!! Thanks guys C J Cuevas

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A Response from: Bobby Boes

Hello Carmello, Thank You for your kind review! We greatly appreciate your business.

Dylon Byrd Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Leadership Team: Dylon Byrd
Review:

I'm so glad I went with Precision Doors. Austin and Jacob were so nice, courteous and professional. They did a fantastic job on my garage door. They explained what they were going to do how it was going to be done so I would understand. Anytime they had a question they would come to me and they fixed everything that needed to be fixed. The price was great! I would definitely recommend them to all my friends and family.

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A Response from: Bobby Boes

Thank You Dodiyah for your kind review! We are so happy you chose Precision Door Service! We also appreciate your kind words for Austin and Jacob. Thank You for recommending Precision Door to others.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Kirby was excellent. Great technician and even greater customer service!!

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A Response from: Bobby Boes

Hello Mr. Parks, Thank You for your kind review. We greatly appreciate your business. We also appreciate your kind words for our technician Kirby.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Kirby was professional and did a great job offering services, explaining what he was doing, and gave me some tips on simple how to steps to keep my door lubed and opening smooth and quiet. Good job Kirby!

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A Response from: Bobby Boes

Hello Mr. Jeff, Thank You for your kind review. We greatly appreciate your business. We also Thank You for your kind words for our technician Kirby.

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

Emmanuel was very professional, courteous and knowledgeable about what he was doing. He explained everything he needed to do in terms we could understand and showed us what kind of problems we were having. Very impressed with this young man.

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A Response from: Bobby Boes

Hello Mrs. Gloria, Thank You for your kind review! We greatly appreciate your business as well as the kind words for our technician Emanuel.

Emanuel Striveson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Leadership Team: Emanuel Striveson
Review:

I have had trouble with this door for along time .This repair man got right to the problem works better then when it was put in.Thanks for such prompt service.

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A Response from: Bobby Boes

Thank You for your kind review Lois! We are glad that our technician was able to resolve your garage door problems for you! We also Thank You for your business!

Dylon Byrd Service Provided:
Garage Door Opener Install

Product:
Opener

Leadership Team: Dylon Byrd
Review:

Quick professional service. Thank you so much.

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A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .

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Service Provided:
Broken Garage Door Spring Repair

Review:

Prompt response time, friendly and knowledgeable technicians. Would recommend!

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A Response from: Bobby Boes

Thank you for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Travis Gentry
Review:

They were here within two hours when I called, very nice and polite! Did the job very well, very pleased!

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A Response from: Bobby Boes

Thank You Mrs. Smith for your kind review! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tech. was outstanding and responsive to questions. He was very knowledgeable and provided explanation on door operation, great attitude. We would recommend your company to anyone needing installation or repair to their garage door.

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A Response from: Bobby Boes

Hello Spencer Sublett, Thank you for your very Wonderful review! We greatly appreciate your business. We also thank you taking the time to review our Technician Michael and recommend Precision Door to others.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Unbelievable customer service. I can personally confirm that the lifetime warranty offered by Precision Doors is the real deal. Thank you Precision Doors for your excellent service !

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A Response from: Bobby Boes

Thank you Mr. Dickerson for your Amazing review! We greatly appreciate your bsuiness! We also appreciate you taking the time to review Precision Door!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Great job. Did not try to sell or repair parts of the door that did not need it.

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A Response from: Bobby Boes

Hello Wayne! Thank you for your review, we greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very prompt, explaination given in detail to product and service. All work and clean up was performed professionally accurate. Response to any questions for care of the garage door was very well explained. Completely satisfied.

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A Response from: Bobby Boes

Thank you Mrs. Lisa for your review! We greatly appreciate your business!

Christopher Brown Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Christopher Brown
Review:

The spring on my 10 year old garage door broke on a Friday evening. While researching repair companies, I was impressed with the reviews of Precision Door Service. I called at 8:30 PM and had an appointment for 8:00 - 10:00 AM Saturday morning. Kinsman called at 8:00 AM and arrived 20 minutes later. He examined the garage door and gave me three options to repair the damage. After choosing, Kinsman completed the job in about an hour, cleaned up all the trash, and explained everything he did. I highly recommend this company to anyone needing garage door work.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

When our garage door quit working on a Sunday, I took a chance and called Precision Doors and was very surprised that a live person answered. She was very pleasant and scheduled an appointment for first thing on Monday. I then received an email confirmation stating who the technician would be along with his picture and a little information about him. Kinsman called about 15 minutes prior to arriving which was very nice. He was very professional and explained what the problem was and gave different options for repairing it. Within 2 hours he had the new spring mechanism and rollers installed. Kinsman was very polite and patient answering my questions. I would highly recommend Precision.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Gulfport Area

(228) 357-9699

(228) 357-9699
Biloxi Area

(228) 207-7571

(228) 207-7571
Pascagoula Area

(228) 202-1030

(228) 202-1030
Precision Door Service
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693