Review:

Wanted to obtain estimate for new garage door installation

Review:

Tommy Mitchell called to let me know when to expect him and arrived as promised. Unfortunately, between the time he called and the time he arrived (30 min.) my husband and I were called to an emergency. Tommy didn't miss a beat - he started performing the 25 point check and made his recommendations to my sister, whom we had left in charge. Mr. Mitchell was prompt, professional and knowledgeable. I am now the proud owner of new auto motor and belt and a garage door that opens AND closes. As far as I am concerned, Precision lives up to their 5 star reputation.

Review:

When I couldn’t get two other door companies (including one I used all the time) to answer or return my call, Precision booked an appointment on a day I could be there and worked as quickly as they could to get a needed part from the manufacturer . I will definitely recommend ! Thank you!!

Review:

Tommy was great, very professional and answered all my questions. Took time to explain every thing he was doing. Great asset to your company. I would highly recommend your company because of the great job he did. Very polite, yes ma'am, no ma'am. Thanks again Tommy. If I ever need anything again I will definitely call because of the great service I received from Tommy.

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Bobby was knowledgeable, professional and efficient. I couldn’t have asked for a more pleasant experience.

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Answered initial call and scheduled appointment. Services rendered, but needed additional attention. New appointment scheduled and door adjusted, tuned and operating properly. I was impressed with prompt reply and scheduling of service, and knowledge, experience, attention to detail exhibited by technicians.

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I bought garage door opener at Home Depot and was referred by them. The installer(Cameron) was very nice and professional. Great service all around. I give you five stars and would highly recommend to friends and family.

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Cameron was extremely knowledgeable and professional. We strongly feel we made the best decision in choosing your company to install our new garage door. Highly recommend!

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Somewhere down the road I will replace my whole door, I want the same 2 men back ,clean and very professional

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Tommy was the service tech that came out today to fix the garage door spring and cables ro be fixed. Very professional with call in the morning stating approximate time he would be there and a text with his picture on it so I know it would be him. He did his inspection and provided me with a quote. Mr. Tommy finished in a timely manner. Would recommend them.

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Very pleased with the service. Huge help and we really appreciate the availability during the pandemic.

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Emanuel Striveson was awesome, he is such a great rep/technician for your company, our options were explained is great detail, The install was professional, fabulous workmanship, Looking forward to many more jobs, and to building a great working relationship with your company ...The Gate openers are top of the line, and the end customer is extremely happy ...

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Very respectful great prompt service. A definite recommend to friends.

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Service was friendly and quick.

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I liked the way you got on the project immediately. Your men did a great job, truthfully answered all my questions, fixed the problem in a timely and professional manner, and were very respectful towards me. I recommend they both get a $10 an hour raise! PS I need another remote, do you have anything to offer that is not too expensive?

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Great job done in a timely manner!

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Shaun Byrd was our technician, he showed up on time and was knowledgeable and professional!!

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They did a very good job … and we are very satisfied with the quality of the work done. Thank you for the fast response.

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Quick response, professional employee, and professional service. I would recommend Precision to anyone.

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Service man replaced door spring and adjusted the system. Very good man. He was right on time.

Review:

Chris Brown arrived and helped me analyze my opener problems. Chris offered solution options and I chose to replace the opener. I asked Chris when could he come back to replace the opener. Chris advised that he had all the parts required with him for the option I chose. Chris gathered up all the required parts and began work immediately. Chris was the most polite and professional technician I've had occasion to be involved with for many years. Chris was extremely skillful and proficient as he completed the replacement the opener. Chris had skillfully placed every part necessary for the job in the garage and did not have to run back and forth to the truck for something missing / needed. After completion Chris instructed me of the numerous operations of the new keypad with the lockout position. Chris took the time to help me fully understand the operations of all remote opening units. I was particularly impressed that Chris offered options but DID NOT pressure me at all to make a choice. Outstandingly Professional. I hope that all your customers are serviced by a well informed, exceedingly skillful, well-mannered and considerate technician as Chris Brown. KUDOS to you Chris Brown

Review:

can you send receipt plz!

Thank you for your five star review! We appreciate your business!

Review:

Technicians (Kirby and Gus) were proficient and knowledgeable and did a great job. The price seemed high to me, but as I didn't shop around, I don't have a comparison point. Just under $400 for an hour's work to replace a broken spring, side plates with bearings, and torsion cables. Of course the seller's warranty with Home Warranty of America was garbage and not only did not cover a penny but cost us more due to their higher trade call fee than if we had gone around them. That's no reflection on Precision, though.

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Prompt and efficient service. Would recommend to anyone with a garage door problem.

Review:

Isaiah was great and very knowledgeable. Found out that we not only had a very old door but that it was not up to code. He answered all our questions and was very professional. Would not mind having him on the install team when my new door arrives.

Mrs. Arnold thank you for your kind review! We take pride in knowing your experience with Precision, as well as with Isaiah was a great one! We appreciate your business

Review:

Mr. William Squires was very informative, polite, and through. I would like to go ahead and order the package as he and I discussed, excluding the outdoor key pad and using two key chains along with the car remotes. I would also appreciate it if Mr. Squires would be one of the techs to install my doors. Thank you

Thank you Mary for your continued business. We are happy to hear William was able to help you with your garage door needs. Please let us know what your thoughts are after your new door is installed. We appreciate the 5 star review and your kind words.

Review:

We were down visiting our summer house and an unexpected spring break on the garage door led us to check the Internet for door services and we found your business called made an appointment. The repair technician Kirby came out to repair the springs and noticed that I had a new door opener sitting on the garage floor and told me those garage door opener‘s are dunk that he could fix our current garage door opener so we went ahead with the repairs and had him fix the springs bearings serviced the door and repair the garage door opener with top quality work Kirby was a great technician.

Hello Mike, I'm so happy to hear Kirby to great care of you. Is their anything we could have done to make the service a 5 star review? Please call us if their is anything we could improve on to earn that extra star next time. Our direct office number is 251-307-5124. We truly appreciate your business and you taking time to review us.

Review:

Shaun exceeded expectations. He replaced a broken garage door spring. When he tested the replacement, he felt that a stronger spring would be more reliable at a moderate price increase. Our problems lead us to agree based on my engineering knowledge. Shaun installed a stronger spring. The door has worked flawlessly ever since.

Thank you for your kind words, and for taking the time to review us, Mr Martin. We greatly appreciate your business.

Review:

I was very pleased with the service from your company. Kirby, the technician, was pleasant, knowledgeable, and helpful in giving me tips on how to care for my doors. I will call again if needed!

Thank You Mrs. Lynda for your kind review! We greatly appreciate your business. We also appreciate your kind words for our technician, Kirby.

Review:

Good fast service. Thought it was a bit expensive. I usually do my own work, but was out of town and I didn't get a competing quote.