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Read what people are saying
about Precision Garage Door in:

Gulfport Area, MS

Precision Door Service of Gulfport
has received 96 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When the repair was completed, I asked the technician several times about the battery backup in April 2019. After the hurricane, I discovered I had no battery backup. The unit mal functioned and today was the service visit. The technician stated 2 reasons for the malfunction: 1. Employee error. 2. Equipment should have had a recall. They have haf numerous calls for the same malfunction. With the power outage, the unit lost its short term memory. Yet, I was still charged a service visit. The technician asked if I wanted battery backup for a $100 cost. I refused because I am not certain if I will do business with Lrecision again. He stated they would send me a PDF file on how to troubleshoot the unit. I am waiting to see if they are going to send it to me or if this is more telling the customer what they want to hear.
Wayne Galbreth
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan Reeves was knowledgable, professional And courteous. I was however taken back with the $150 charge since the repair took less than a minute only being a loose wire.
Ray Harmon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cameron the installer was very nice. He has answers all my questions about the garage door opener by phone and explained the operation to my tenant. Very professional.
Emeterio Bolivar
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot thank Tommy enough for coming out the same day and fixing our problem. Not only did he do a fantastic job doing a full door overhaul but did it in neck breaking speed. Within 45 minutes he replaced all components and had the door moving on the track like a boss! I will definitely recommend them in the future for anyone who needs door assistance.
Joseph Yoran
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service!
Chad Beard
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service man was knowable understand your problem.and checked out everything.and made adjusted what was wrong in a timely manner.would call again.glade I made the right choice .tryed many.and on time and cleaned up.
Bill Hansel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and knowledgble.
Robert Crosby
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy Mitchell our technician was very informative, courteous and quick to get the job done right. Any and all of our questions were answered promptly. For all the work Tommy did is not listed below. He basically overhauled door and replaced the motor. I would recommend Tommy and your company to others. THANK YOU
Gary Stout
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Excellent price. I called at 11:10am and he was here at 12:05. The technician, Tommy was amazing and was here right on time. He was very thorough with explaining everything that needed to be done and was very knowledgeable. I would definitely recommend Precision to anybody out there over any other company. Thanks!
Thao Tran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Courteous and thoughrough
Wendy Holzenthal
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy did a great job. quick and excellent service
Ray Lightell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today, I received an estimate for two garage doors and associated gear. The estimate seemed reasonable. The technician's name was Tommy Mitchell and he was very knowledgeable and answered all my questions. If the removal of the old doors and installation of the new doors is performed with the same expertise, I'll be a satisfied customer.
Dennis Langlois
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service guy that came out was a sweetheart! He was very kind and explained everything thoroughly. I will definitely choose you guys again. Just send Tommy when I do.. He's great!
Tandalan Longino
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dylon and Cameron were fantastic! They were able to make all of the repairs and installations the same day. I am very pleased with the end result.
Melanie
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Can’t say enough about the excellent job done by the technicians. The sped and accuracy was excellent price very reasonable
Salvador Gabriel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jacob is friendly, knowledgeable and precise. I highly recommend Jacob!!!!
Eileen O'Brien
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Emanuel was fantastic and very knowledgeable about gate troubleshooting and giving me all the options for replacing our current unit.
Jennifer Malley
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nice big ad in yellow pages. Kept up to date with selecting appointment times, knowledgeable technician and quality product.
Joseph Boisvenue
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for service, and they had someone at my house in less than 2 hours. Shaun arrived and, no exaggeration, identified the problem with my garage door in less than 15 seconds. He was able to fix it immediately, and the problem was completely solved. I would definitely recommend this company and Shaun.
Chris Arcement
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great and prompt service. Jacob and his colleague are fine techs.
Chuck Ruschak
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn is a true professional asset to the company. I’m very pleased with the service. Precision delivers it right.
Eric Jennings
A Response from: Bobby Boes

Thank you Mr. Jennings for your kind review! We are happy to hear how pleasant your experience was with our technician Shaun. Please do not hesitate to call if you need anything else in the future, we truly appreciate your business! Welcome to the Precision family!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dylon and Jacob were very courteous, personable, knowledgeable, and efficient. They exceeded my expectations and I would recommend them to my friends. And the price for services was reasonable. 5 Stars!!!!!!
Charlotte Shelton
A Response from: Bobby Boes

Thank you Charlotte for your awesome review! We take pride in how hard our technicians work! We are pleased to hear how they impressed you!!! Please let us know if you need anything else! Welcome to the Precision family!!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star rating...fast service, courteous staff and Austin is OUTSTANDING. Will use and recommend them often.
Dan Helton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kirby was a true professional! He went the extra mile to make sure my garage door was operating properly. Highly recommended for any job!
David Jayne
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with the service provided. It began with the phone call. It was great that someone was concerned about our needs and made sure someone was at our home as soon as possible. Then we received an email/ text with the person’s picture that would service our garage door. With the crazy stuff happening now a days, that’s an A+ for safety. Thank you for that. And Chris was very professional and efficient. When he left, he cleaned so well, it looked like he never came. He explained everything and made sure we were satisfied with the service. Thank you for being there for my family. If anyone asks, you are who we’re sending them too. God bless you all.
Lunita Wallace
A Response from: Cathleen Steele

Thank you Lunita for your kind words. We are so thankful you chose Precision Door Service for your garage door repair needs. Customer satisfaction and exceptional service is what drives us, and to know you are happy, helps us realize our work is appreciated. Our technician Chris will be thankful for your feedback. He is an excellent representation of what we stand for, professionalism and expert service. We truly appreciate your business. Thank you for the 5 star review and the continued recommendation.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found your business with a Google search. I was able to set up an appointment for garage door repair for the next day through the online chat feature. The repairman contacted me before arriving by phone call and arrived on time. He gave me several options and, once I chose my option, he completed the work quickly and satisfactorily. Chip was courteous and knowledgeable. I am very satisfied with his work.
Kevin Briggs
A Response from: Cathleen Steele

Thank you Mr. Briggs for your business and 5 star review! We are happy to know Kirby was able to fix your door and provided you with excellent customer service. He is an asset to our company and we are proud to have him as one of our representatives. Again, thank you for your recommendation and please keep us in mind if you have any needs in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision staff is a level above what I’ve become accustomed to. They’re responsiveness and professionalism is refreshing and makes them an easy choice to call for any and all of my garage door servicing needs.
David Spieles
A Response from: Cathleen Steele

Thank you David for you kind words!! We truly appreciate your business and recommendation. Thank you for the 5 star review!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was promptly taken care of. The service man was very polite and vert efficient.
Dolores Snow
A Response from: Cathleen Steele

Dolores, thank you for your 5 star review! We appreciate the positive feedback and we're happy to know you are pleased with our service.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I rated Precision 5 stars for their excellent response from "Let's Chat " on their web site late Wednesday night. It was excellent response Dispatcher called me Thursday morning , he said a technician could be there at 10 PM today. The Technician William Squares arrived on time diagnosed the problem, gave me the options of repair or replacement with all cost. I required authorization from my Home Warranty company if over a certain cost. He and I spoke to the company and received authorization to proceed, The opener was repaired and the broken spring was replaced. Mr Squires was very professional and well mannered. This company is second to none. You call they haul !
Walter Piper
A Response from: Cathleen Steele

Thank you Walter for your awesome review!! We are thankful you chose us to work on your garage door. At Precision Door Service, we pride ourselves on the level of knowledge our staff has and we are so glad it showed in the service William provided you. Thank you for your business and please keep us in mind if you have any future needs.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was highly impressed with the service that was provided. Kirby was extremely professional and was able to complete the repairs needed with exceptional quality in a short timeframe. I highly recommend future services from them.
Matthew Robison
A Response from: Cathleen Steele

Thank you Matthew for your 5 star review! We are pleased you were happy with our service and quick response time. We appreciate your business and recommendation. Please keep us in mind if you have any needs in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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