Garage Door Repair in Gulfport - Page 20

William Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous and professional service.

Cassie Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and very professional service techs. I definitely want Precision Doors to know I'd recommend them 100%.

Debbie Rearick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called this morning assuming I wouldn't be able to get anyone out until Monday. I was surprised to get same day service. Michael called me to tell me he was running late, called to tell me when he was on the way, and arrived at the time he stated. He was so nice and knowledgeable. He presented me with several options and allowed me to select the service I wanted without a heavy handed sales pitch. I was extremely satisfied with the service. His attention to detail was excellent. He did not leave until he was sure I was completely satisfied. All I can say is I'm super happy and wish I received this kind of service from all my repairs! Hopefully I won't need to call again since I have a brand new system but if I do I know I will receive exceptional service!! I highly recommend your company!!!! I have used another company in the past and realize now that I wasted my money!

Beverly Gosch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My tenant called to say the old garage door was broken and she could operate it. I had no idea who to call about it so I googled and Precision was the first one to come up. I took a chance and called them. I had a technician at the house within a couple of hours. He evaluated the problem and told me that it could be fixed, but it would be a "bandaid" kind of fix. He showed me the options and prices for a new door (which really was the right answer in this case), and we scheduled for a couple days away. The door was installed today, and I'm so glad I called Precision! The entire process was easy and seamless. They follow up with you at several points to ensure you're satisfied with the service and the product. Our technician was very well versed, very nice, very safe, and neat. I'd hire Precision time and again!

Bill Knowles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called around 11:00 am. Precision doors came out within a half hour and had our garage door fixed within an hour. Great job! They even programmed our spare opener for us!

Matt Issman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time and work was done professionally!

Terrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .

Donald Newton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby and his associate were friendly, professional and through. The spring replacements were done expeditiously. I would use Precision again. Calling prior to their arrival (even earlier than scheduled) was a great help.

Lawrence Levy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Van was an excellent serviceman. Very knowledgable and profession. He was efficient and did a great job on instructions for the garage door. Great 5 star service.

John Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Van did an awesome job!! Evaluated my garage door problems and made great recommendations to correct the problems and new equipment to prevent future problems.. I highly recommend Precision Door and Van to do your work

Lynda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very efficient, knowledgeable and professional. I will def call Precision for my future Garage Door needs.

Ashley Callahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed garage door removed.....called and a very professional courteous tech arrived within 4 hours....reasonable price too.....I'd call again and agin!

Steve Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was totally amazed at the quick response and prompt service. I immediately received an email confirming my appointment and a personal call from the technician giving me an exact estimated time of arrival. The technician arrived on time and installed our new equipment in a very timely and professional manner. It is nice to see a company with this level of customer service that seem so genuine as this is rare anymore.

Dan Haynes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely fast response time. Very professional service. This company had to fix what another company could not fix.

Bob Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision at 9:30 to see if they could check my garage door opener which had been damaged in a lightning strike. Technician was earlier than expected and did great work! He was very thorough and helpful. Great job!

Chris Hammond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived within two hours of my call on a late Friday afternoon for an issue I had with my garage door. He reviewed with me the issues and that fact that I would need a new door and opener. He told me that the door I picked was in stock and he would be back on Saturday to do the install. The entire experience was great and he was very professional.

Ryan Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! My technician Michael was courteous and professional. He showed up on time, did his inspection, gave me 3 repair estimates and got to work. From arrival to finish only took about an hour. My door is working like new again. I will definitely be recommending this company to all of my friends, family and anyone in need of garage door service! I'm a truly satisfied customer.

Natalie Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After experiencing problems with my garage door, I called Precision Doors (found them on-line). Two hours later, Jonathan was finishing the repairs. They carry all supplies for repair in their truck. When I purchase a new door, it will be from Precision Doors.

Catherine Hamel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris and Manuel were efficient and professional. Did a great job

Theresa Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service. The men were VERY helpful and polite. I would recommend Precision garage door to anyone. Thank you for the help. Teresa Patrick

All American Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt response time, friendly and knowledgeable technicians. Would recommend!

Delena Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were here within two hours when I called, very nice and polite! Did the job very well, very pleased!

Robert Picchi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Van/Dylon Absolutely great service and knowledge of garage doors. Looking forward to seeing them again when I put a new insulated one in!

Spencer Sublett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech. was outstanding and responsive to questions. He was very knowledgeable and provided explanation on door operation, great attitude. We would recommend your company to anyone needing installation or repair to their garage door.

Kathleen Mohr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very observant when inspecting my garage doors. He let me know what needed attention...and what will need attention. He installed our new garage door motor and wallmount, outside mount and 2 handhelds in a nice timely manner. Thanks Chris, your a BOSS!

Glenn Dickerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unbelievable customer service. I can personally confirm that the lifetime warranty offered by Precision Doors is the real deal. Thank you Precision Doors for your excellent service !

Robert Weierman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely, friendly, courteous and professional service. I would recommend them highly and have on my Facebook page.

Louie Atchison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

24 hour service for garage door and pleasant and knowledgable technician.

Zanberg Phillip

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding job and great customer service. the repairs were accomplished in less time that was estimated. Micheal professionalism and knowledge was refreshing. truly a great representative of your company.

Mark Applewhite

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very professional , explained deferent options fast service , I could not ask for anything more , thanks