Arrived on time and work was done professionally!

- Matt Issman

Hello Mr. Matt, Thank You for your kind review! We greatly appreciate your business!

Honesty is a key improvement area that precision should focus on. I thoroughly researched my options prior to contacted precision and found replacement springs for my Wayne Dalton Torquemaster Plus counterbalance system by size and weight. I placed the replacement parts I'm my cart totalling $108.98 and they remained there pending the results of precision's findings and suggestions. I was immediately told by the technician that the springs had failed and that they could not be repaired or replaced because they were no longer available and discontinued (NOT TRUE). This was shocking news to me because I had what was required to repair the springs sitting in my Wayne Dalton's cart. I was then told that I should replace the system with precision's over $600 system "UPSELLING" that came with a limited warranty due to my proximity to the water front. After an overwhelming "NO" to that suggestion, I was presented with an alternative suggestions of an inferior precision unit for over $300 with only a 1 year warranty, after the technician contacted management. Again, an overwhelming "NO" to that as well. Had I not performed my due diligence in researching my options, I may have possibly thought about those suggestions longer than the second it took me to say "NO", but the results would have definitely been the same. I do not think this is an employee issue, but it seems to be an employer issue of pressing the employees to push precision's products at the expense of the customer. This review is not to (in any way) reflect the technician in a bad light. I feel like he was performing his job as trained, he was extremely professional, but seemed to be misguided by a push to sell precision's products and "UPSELLING". .

- Terrell

Bobby and his associate were friendly, professional and through. The spring replacements were done expeditiously. I would use Precision again. Calling prior to their arrival (even earlier than scheduled) was a great help.

- Donald Newton

Hello Mr. Newton, Thank You for your Wonderful review! We greatly appreciate your business! We look forward to working with you again in the future if needed.

Van was an excellent serviceman. Very knowledgable and profession. He was efficient and did a great job on instructions for the garage door. Great 5 star service.

- Lawrence Levy

Thank You Mr. Lawrence for your kind review! We greatly appreciate your business!

Van did an awesome job!! Evaluated my garage door problems and made great recommendations to correct the problems and new equipment to prevent future problems.. I highly recommend Precision Door and Van to do your work

- John Becker

Thank You Mr. Becker for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to others as well.

Chris was very efficient, knowledgeable and professional. I will def call Precision for my future Garage Door needs.

- Lynda

Thank You Ms. Lynda for your kind review! We greatly appreciate your business and for recommedning Precision Door!

Needed garage door removed.....called and a very professional courteous tech arrived within 4 hours....reasonable price too.....I'd call again and agin!

- Ashley Callahan

Hello Mrs. Ashley, Thank You for your kind review! We greatly appreciate your business!

I was totally amazed at the quick response and prompt service. I immediately received an email confirming my appointment and a personal call from the technician giving me an exact estimated time of arrival. The technician arrived on time and installed our new equipment in a very timely and professional manner. It is nice to see a company with this level of customer service that seem so genuine as this is rare anymore.

- Steve Williams

Thank You Mr. Williams for your kind review! We greatly appreciate your business!

Extremely fast response time. Very professional service. This company had to fix what another company could not fix.

- Dan Haynes

Thank You Mr. Dan for your kind review! We greatly appreciate your business!

Called Precision at 9:30 to see if they could check my garage door opener which had been damaged in a lightning strike. Technician was earlier than expected and did great work! He was very thorough and helpful. Great job!

- Bob Reeves

Thank You for your kind review! We greatly appreciate your business!

The technician arrived within two hours of my call on a late Friday afternoon for an issue I had with my garage door. He reviewed with me the issues and that fact that I would need a new door and opener. He told me that the door I picked was in stock and he would be back on Saturday to do the install. The entire experience was great and he was very professional.

- Chris Hammond

Hello Mr. Chris, Thank You for your Wonderful review! We greatly appreciate your buisness!

Great service! My technician Michael was courteous and professional. He showed up on time, did his inspection, gave me 3 repair estimates and got to work. From arrival to finish only took about an hour. My door is working like new again. I will definitely be recommending this company to all of my friends, family and anyone in need of garage door service! I'm a truly satisfied customer.

- Ryan Palmer

Thank You Mr. Palmer for your kind review! We greatly appreciate your buinsess! We also appreciate you recommending Precision Door to others!

After experiencing problems with my garage door, I called Precision Doors (found them on-line). Two hours later, Jonathan was finishing the repairs. They carry all supplies for repair in their truck. When I purchase a new door, it will be from Precision Doors.

- Natalie Howard

Thank You Mrs. Howard for your kind review! We greatly appreciate your business and taking the time to review Precision Door Services!

Chris and Manuel were efficient and professional. Did a great job

- Catherine Hamel

Thank you Mrs. Hamel for your kind review! We greatly appreciate your business!

Very happy with the service. The men were VERY helpful and polite. I would recommend Precision garage door to anyone. Thank you for the help. Teresa Patrick

- Theresa Patrick

Hello Mrs. Patrick, Thank You for your Wonderful review! We greatly appreciate your business! Thank you for recommending Precision Door to others!

Prompt response time, friendly and knowledgeable technicians. Would recommend!

- All American Doors

Thank you for your kind review! We greatly appreciate your business!

They were here within two hours when I called, very nice and polite! Did the job very well, very pleased!

- Delena Smith

Thank You Mrs. Smith for your kind review! We greatly appreciate your business!

Van/Dylon Absolutely great service and knowledge of garage doors. Looking forward to seeing them again when I put a new insulated one in!

- Robert Picchi

Thank you Mr. Robert for your very kind review for Van and Dylon. We greatly appreciate you taking the time to review our techs and Precision Door.

Tech. was outstanding and responsive to questions. He was very knowledgeable and provided explanation on door operation, great attitude. We would recommend your company to anyone needing installation or repair to their garage door.

- Spencer Sublett

Hello Spencer Sublett, Thank you for your very Wonderful review! We greatly appreciate your business. We also thank you taking the time to review our Technician Michael and recommend Precision Door to others.

Chris was very observant when inspecting my garage doors. He let me know what needed attention...and what will need attention. He installed our new garage door motor and wallmount, outside mount and 2 handhelds in a nice timely manner. Thanks Chris, your a BOSS!

- Kathleen Mohr

Hello Mrs. Kathleen, Thank you for your very kind review! We greatly appreciate your business. We alos appreciate your comments on on Chris as well.

Unbelievable customer service. I can personally confirm that the lifetime warranty offered by Precision Doors is the real deal. Thank you Precision Doors for your excellent service !

- Glenn Dickerson

Thank you Mr. Dickerson for your Amazing review! We greatly appreciate your bsuiness! We also appreciate you taking the time to review Precision Door!

Timely, friendly, courteous and professional service. I would recommend them highly and have on my Facebook page.

- Robert Weierman

Thank you Mr. Weierman for your very kind review! We greatly appreciate you taking the time to review Precision Door and recommending to others.

24 hour service for garage door and pleasant and knowledgable technician.

- Louie Atchison

Thank you Louie Atchison for your kind review! We greatly appreciate your business!

Outstanding job and great customer service. the repairs were accomplished in less time that was estimated. Micheal professionalism and knowledge was refreshing. truly a great representative of your company.

- Zanberg Phillip

Hello Mr. Zanberg, Thank you for your wonderful review! We greatly appreciate your time to send a review! We are happy to hear that you were pleased with Michael and the work he completed for you.

Chris was very professional , explained deferent options fast service , I could not ask for anything more , thanks

- Mark Applewhite

Thank you Mr. Applewhite fofr your kind review! We greatly appreciate your business!

Started as a call for a repair to a 20-year old Stanley garage door opener. After researching on-line, found out they stopped making them in 1997 and my house was built in 1998.....which means I never really had any warranty on existing garage opener. Found Precision on line and filled in request for estimate.....they called within 10 minutes and scheduled a time, which was the very next day. Technician was on time and within 15 minutes, we knew a repair was not the answer or fix. Decided to have new door opener installed. Holy Moly, what a difference....so quiet and smooth. Thank you, thank you, thank you!

- Dennise Ward

Mrs. Ward, Thank you so much for the Amazing review! We greatly appreciate your business! We are happy to hear that Precision Door was able to take care of your garage door needs!

I was very please with the service provided from the customer service person to the technician. The service was fast and informative, and I will definitely recommend this company to my friends.

- Regina Story

Hello Mrs. Story, Thank you for your Wonderful review! We greatly appreciate your business! We also Thank you for recommending Precision Door to others!

Excellent customer service. They were available the same day but I had to wait for the next day. Chris called ahead and showed up on time. Very efficient. My third visit from Precision...continue to be very happy.

- James King

Thank you Mr. King for continuing to be a loyal customer and leaving Precision Door a review! We greatly appreciate your business!

5 stars!!! He did a Great job; customer wasn't able to be home his girlfriend was. He was very pleasant. He came on time and he was very knowledgeable. He also got done in a timely manner.

- Terrell Sutton

Thank you Mr. Sutton for your kind review! We greatly appreciate your business!

Timely response to my need for help. Multiple solutions offered. Good service and patience of installer when electricity went out during installation. Product seems to be of quality but only time will tell. Warranty of 5 years is appreciated.

- Ginger Wishik

Thank you Mrs. Ginger for your review! We greatly appreciate your business!